FAQs

How do I contact NOTE & TONE?

Email noteandtone26@gmail.com.

How can I find delivery costs?

Free UK delivery on orders over £50. Other delivery options and prices are shown at checkout. See our Delivery & Returns page.

Can I return an item?

Eligible items can be returned subject to our Delivery & Returns information and your statutory rights. Some opened cosmetics, skincare and fragrance products may not be returnable for hygiene or safety reasons unless faulty.

How do I know which product is right for me?

Product pages will include key details such as fragrance notes, skin concerns, finish, size and usage information where available.

Can I ask about a batch code or packaging?

Yes. Contact us before purchase and we will help with the information available to us.